Refund & Cancellation Policy
When you can get a refund on a PlacementGuarantee plan, how to request one, what is not refundable and how long refunds take to reach you.
Effective: [Effective date] · Last updated: [Last updated date]
1. Free plan
The Starter plan is free. No payment is collected and no refund applies.
2. Paid plans — when a refund is available
- You may request a full refund within 7 days of purchase if you have not confirmed any interview opportunity under that plan.
- If a payment was debited but the plan was not activated (for example a failed or duplicate payment), the amount is refunded in full.
- If we are unable to offer you any interview opportunity during your plan's validity while you remained eligible, contact us — we will review the case and may offer a refund, extension or alternative.
3. When a refund is not available
- After 7 days from purchase, or once you have confirmed an interview opportunity under the plan.
- When access was paused or suspended under the Interview Participation Policy, or the account was closed for breach of the Terms.
- Because an employer did not select you. Interview opportunities are not job offers.
4. Upgrades
The amount paid for an upgrade follows the same rules, counted from the date of the upgrade payment. The plan you upgraded from is not separately refundable once upgraded.
5. How to request a refund
Email anuruddh.singh.dev@gmail.com from your registered email address with your transaction ID and reason. We acknowledge within 2 working days and decide within 7 working days.
Approved refunds are returned to the original payment method through our payment partner, usually within 5–7 working days, depending on your bank.
6. Cancellation
Plans are one-time payments and do not renew, so there is nothing to cancel for future billing. Refund eligibility is as described above.